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FAQs

Consultation & Booking

We carry out a full skin and facial assessment, discuss your concerns and goals, and talk through the most suitable treatments for you. There’s no pressure to proceed, just honest advice.

Yes, consultations can be booked directly through our online booking page. You’ll be able to choose between an in-person or video consultation.

Yes, the consultation is £35 – but this fee is redeemable against treatment if you decide to go ahead.

Never. We aim to provide clarity and guidance so you can make decisions at your own pace.

Absolutely. You’re welcome to get in touch with our team by phone or email before booking.

Payments & Pricing

Pricing varies depending on the treatment area and product used. Please visit our Pricing page for more detail.

Yes. If you proceed with a treatment, the £35 consultation fee is deducted from your total cost.

We do not currently offer instalment plans, but you can speak to us if you’d like to discuss payment options.

We accept most major credit and debit cards.

No. You’ll be given a full breakdown during your consultation before any treatment is booked.

Appointments & Aftercare

Most treatments take 20–45 minutes. We’ll confirm timings during your consultation.

We’ll provide full pre-treatment instructions by email once your consultation is complete.

Mild swelling, redness or bruising are common and usually resolve within 24–48 hours. We’ll talk you through aftercare in detail.

Most clients return to normal activity immediately after treatment.

We generally recommend avoiding makeup for at least 12 hours after most injectable treatments.

Avoid strenuous exercise for 24 hours after most treatments to reduce the risk of swelling or bruising.

Treatment Maintenance & Longevity

This depends on the treatment and area—but typically ranges from 6 to 18 months.

Some clients return regularly for maintenance, while others come back as needed. We’ll help you decide what’s right for you.

Your skin will gradually return to its natural state. There’s no long-term damage or ‘rebound’ effect.

Some treatments (like hyaluronic acid fillers) can be dissolved if needed. We always prioritise safety and balance.

Yes. Every client begins with a 30-minute consultation—either in person or online—so we can assess your needs and discuss your goals in detail.

Yes. All treatments are delivered by qualified, medically trained practitioners using clinically approved products in a regulated clinical setting.

No. Our approach is conservative and natural. We believe in subtle enhancements that preserve your unique features and facial balance.

Most treatments involve little to no downtime. Some clients may experience mild redness, swelling, or bruising which typically subsides within 24–48 hours.

Aesthetic practitioners with medical qualifications (like Dr. Emily) have advanced clinical training and an in-depth understanding of facial anatomy, allowing them to treat more complex concerns safely and precisely.

Treatment-Specific

Botox is a brand name for a prescription-only anti-wrinkle treatment. While we do not promote specific products, we do offer wrinkle reduction therapies which are discussed in your consultation.

Depending on the area treated and the type of filler used, results can last anywhere from 6 to 18 months.

No. A lip flip uses muscle-relaxing treatment to subtly lift the upper lip, while lip fillers add volume and shape using hyaluronic acid.

Skinboosters use microinjections of hydrating hyaluronic acid to improve skin texture, radiance, and elasticity.

Profhilo doesn’t add volume, it spreads evenly to boost collagen and elastin, improving firmness and hydration.

Polynucleotides are regenerative molecules that support skin healing, hydration, and repair—particularly beneficial for sensitive or ageing skin.

Concerns & Conditions

Yes – treatments like skin boosters and regenerative therapies can improve skin texture, tone, and support collagen production to minimise the appearance of scarring.

That depends on your skin and the depth of the lines. Hydration treatments, collagen-stimulating therapies, and gentle injectables can help soften them over time.

Volume loss typically appears as hollow cheeks, under-eye shadows, or sagging around the jawline. A consultation can help determine if this is the case and what may help.

Yes – depending on the cause (pigmentation, volume loss, skin texture), treatments like hydration therapy or subtle volume restoration may help.

Excessive underarm sweating (hyperhidrosis) can be managed with support from a qualified practitioner. We recommend booking a consultation to explore your options.

Age-Related

We do not treat anyone under 18. If you’re in your 20s or 30s and concerned about skin changes or prevention, a consultation can help you understand your options.

Not at all. Many clients begin or continue their aesthetic journey later in life. Skin can benefit from hydration and regenerative support at any age.

Yes – many of our clients benefit from a tailored plan that combines different treatments for the most natural, balanced result.