Welcome to Gentle Facial Aesthetics. By accessing or using our website and booking services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully.
1. General Information
This website is operated by Gentle Facial Aesthetics, based at 124–132 Wickham Road, Croydon CR0 8BE. References to “we,” “our,” and “us” refer to Gentle Facial Aesthetics.
2. Use of the Website
You agree to use this site lawfully and in accordance with these terms. You may not misuse the website, interfere with its operation, or attempt to gain unauthorised access to any part of the website.
3. Booking & Consultations
All treatments require a 30-minute consultation prior to booking. The consultation fee is £35 and is redeemable against treatment if you proceed. No treatment will be carried out without prior assessment by a qualified practitioner.
4. Treatment Suitability
We reserve the right to decline treatment if we believe it is not in the best interest of the client. A full explanation will be provided. Results can vary depending on individual factors and no guarantees are made regarding outcomes.
5. Pricing & Payments
All prices are subject to change without notice. You will be given a confirmed price during your consultation. Full payment is required at the time of treatment.
6. Cancellations & Refunds
We require 24 hours’ notice to cancel or reschedule an appointment. Late cancellations may incur a charge. Consultation fees are non-refundable.
7. Medical Disclaimer
Information provided on this website is for general guidance only and does not constitute medical advice. Always consult with a qualified practitioner regarding your individual circumstances.
8. Intellectual Property
All content on this website – including text, images, logos, and branding – is the property of Gentle Facial Aesthetics and may not be used or reproduced without written consent.
9. Limitation of Liability
We are not liable for any indirect or consequential loss arising from the use of this website or services. Our total liability is limited to the amount paid for the relevant service.
10. Governing Law
These Terms of Service are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England.
If you have any questions about these terms, please contact us at [email protected]