At Gentle Facial Aesthetics, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services.
1. Who We Are
Gentle Facial Aesthetics is a UK-based facial aesthetics clinic operating from 124–132 Wickham Road, Croydon CR0 8BE. You can contact us at [email protected].
2. What Information We Collect
We may collect and process the following personal data:
Name, email address, and phone number (when you contact us or submit a form)
Booking and consultation details
Medical information relevant to your treatment (collected during consultations)
Website usage data (via cookies and analytics)
3. How We Use Your Information
We use your data to:
Respond to your enquiries
Provide consultations and treatments
Send appointment confirmations and reminders
Improve our services and website experience
Comply with legal and regulatory requirements
4. How We Protect Your Data
Your personal data is stored securely and accessed only by authorised team members. We follow data protection best practices and comply with UK GDPR regulations.
5. Sharing Your Information
We do not sell or share your data with third parties for marketing purposes. Your data may be shared with medical or legal professionals if required for regulatory, safeguarding, or treatment-related reasons.
6. Cookies & Analytics
Our website uses cookies to improve user experience and track anonymous usage data via services like Google Analytics. You can control or disable cookies in your browser settings.
7. Your Rights
Under the UK GDPR, you have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Object to certain types of processing
Withdraw consent at any time
To exercise your rights, please contact us at [email protected].
8. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.